How Public Adjuster Claim Representation Works

Expert Help with Denied and Underpaid Claims

When you hire Right Way Public Adjusting, we become your exclusive advocate—representing you, not the insurance company. If you’re searching “insurance claim denied what to do” or need “underpaid claim help,” this is your proven solution. Here’s how a public adjuster works using our robust, five-step public adjuster process to help you recover every dollar you’re owed.

Step 1 — Free Claim Review & Policy Analysis

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We start with a no-cost, no-obligation consultation. Whether your claim is new, pending, underpaid, or a fully denied claim, our licensed adjusters immediately review your file.

For Denied Claims:

We scrutinize your denial letter and policy language to identify the specific reasons the insurer cited (e.g., "pre-existing," "cosmetic," "exclusion") and formulate a direct strategy to challenge them.

For Underpaid Claims:

We analyze the insurer's lowball estimate to see exactly where they undervalued or missed crucial repair costs.

Deliverable:

A clear action plan detailing how our claim representation can change your claim's outcome.

Step 2 — Comprehensive Damage Assessment & Evidence Collection

This is the most critical part of how a public adjuster works. We conduct an independent, forensic inspection—often uncovering hidden or structural damage the insurance company’s adjuster overlooked.

1. Evidence We Gather:

High-resolution photos, drone imagery, moisture readings, thermal imaging, and expert reports (e.g., structural engineers, hygienists for mold).

2. Accurate Valuation:

Using industry-standard estimating software (like Xactimate), we build a detailed, room-by-room scope of loss that documents the true cost of repair, including structure, contents, and any loss of use (Additional Living Expenses).

Step 3 — Detailed Claim Preparation and Submission

We don’t just send a counter-offer; we assemble a complete, bulletproof claim package designed to eliminate the insurer’s reasons for denial or underpayment.

  • Professional Documentation: Every estimate, piece of evidence, and report is cross-referenced with your specific policy language and state regulations.
  • Filing the Appeal: For a denied claim, we formally submit a comprehensive appeal package that directly refutes the insurer’s initial denial, supported by expert evidence and proper policy interpretation.
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Step 4 — Negotiation & Advocacy with the Insurance Company

Your insurer has adjusters and attorneys working to protect their profits. You deserve the same high level of claim representation.

Strategic Communication:

We handle all calls, emails, and meetings with the insurance company and their representatives. This removes the stress from you and prevents you from accidentally saying something that could jeopardize your claim.

Fighting Lowball Offers:

We negotiate aggressively, backing every demand with our documented estimates and expert reports. Our goal is always to secure the maximum fair settlement under your policy.

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Step 5 — Settlement, Approval, and Payment

Our process is complete when you are satisfied.

Client Approval:

Once a settlement is reached, we review it with you line by line. We ensure that the payment covers all damages documented in Step 2. You approve the final settlement before anything is signed.

Payment Process:

The insurance company issues the final payment, typically made out to both you and Right Way Public Adjusting. We deduct our pre-agreed-upon contingency fee, and the rest goes directly to you. No pressure. No surprises.

Step 6 -Why Our Process Delivers for Denied Claims

When an insurance claim is denied what to do becomes a question of evidence. Our claim representation process succeeds where homeowners often fail because we:

1. Overcome Policy Exclusions:

We find the policy language and case law that legally mandates coverage, countering claims of "wear and tear" or "pre-existing damage."

2. Gather Unassailable Evidence:

We employ independent, licensed third-party experts (engineers, contractors, etc.) whose findings carry significantly more weight than a standard homeowner's repair estimate.

3. Reopen the Statute of Limitations:

We ensure all actions are taken within Florida's strict deadlines to guarantee your right to recovery.

Understanding Public Adjuster Fees

How does a public adjuster get paid if my claim was denied?

Right Way Public Adjusting works solely on a contingency fee basis—meaning we only get paid if you do. If your claim was initially denied (a $0 settlement) and we successfully overturn that denial to secure a $50,000 payout, our percentage fee is based only on that $50,000 recovery. If we fail to secure a payment for you, you owe us absolutely nothing for our time, expertise, or resources. This structure guarantees our goals are 100% aligned with yours.

Can you still help with an underpaid claim if I already cashed the check?

Yes. Cashing an initial settlement check does not automatically waive your right to recover additional funds. We can file a supplemental claim to prove the full extent of the loss and negotiate for a higher, fairer payout. Our fee will only apply to the additional funds we secure above the initial payment.

Ready to See How Our Process Works for You?

Don’t settle for a denial or a lowball offer. Get the expert claim representation you need to recover what’s rightfully yours.

Call (877) 744-8929 or click below to request your Free Claim Review—we’ll show you exactly what your claim is really worth.